Patient Access Navigator I: Streamline Care Access

COOPER PEDIATRICS; Camden (NJ); On-site; USD 35,000 - 55,000; Full time

Job summary

Cooper University Health Care seeks a Patient Navigator to join the Access Center, providing a single, centralized point of patient access to physician and radiology services across disciplines.

Ideal candidates have experience in customer service or scheduling, familiarity with healthcare terminology, and strong communication, time-management, and teamwork skills. Bilingual abilities are a plus.

Qualifications

• High School diploma or equivalent required.
• Minimum experience in Customer Service or scheduling; healthcare experience preferred.
• Bilingual abilities are a plus.

Responsibilities

• Serve as a central access point for patients and providers across Cooper's network.
• Assist with scheduling, registration, and basic insurance verification as needed.
• Deliver excellent customer service and maintain professional demeanor in a fast-paced environment.

Skills

Customer service

Communication skills

Time management

Teamwork

Problem solving

Bilingual

Education

High School diploma

Tools

Excel

Outlook

Word

Internet

EPIC systems

Job description

Cooper University Health Care seeks a Patient Navigator to join the Access Center, providing a single, centralized point of patient access to physician and radiology services across disciplines.

Ideal candidates have experience in customer service or scheduling, familiarity with healthcare terminology, and strong communication, time-management, and teamwork skills. Bilingual abilities are a plus.