Care Coordination Medical Assistant

Cityblock Health; Michigan; On-site; USD 28,000 - 34,000; Full time

Benefits offered by this job

Health insurance

Life insurance

Retirement benefits

Paid time off

Job summary

Cityblock Health is seeking a Medical Assistant to serve as a critical operational and clinical support partner within our integrated care model. You will assist with pre-visit planning, visit readiness, care coordination workflows, Athena inbox management, and post-visit follow-up to ensure high-quality, member-centered care delivery.

You will work closely with providers and interdisciplinary teams, maintain accurate patient records, and participate in daily workflows to improve provider

Qualifications

• 1 year of experience in a clinical operations setting.
• Experience with care coordination workflows and member outreach is a plus.
• Ability to manage EMR tasks and appointment readiness within established workflows.

Responsibilities

• Support pre-visit planning and visit readiness to ensure complete chart preparation and eligibility checks.
• Participate in dyad huddles and collaborate with interdisciplinary teams for coordinated care.
• Manage Athena inbox tasks, track follow ups, and document care coordination activities in the EMR.
• Assist with administrative, inventory, and operational support to maintain hub readiness and member experience.
• Support clinical procedures and follow-up activities, including referrals and test results review.

Skills

Clinical operations

Patient coordination

Communication

Job description

Cityblock Health is seeking a Medical Assistant to serve as a critical operational and clinical support partner within our integrated care model. You will assist with pre-visit planning, visit readiness, care coordination workflows, Athena inbox management, and post-visit follow-up to ensure high-quality, member-centered care delivery.

You will work closely with providers and interdisciplinary teams, maintain accurate patient records, and participate in daily workflows to improve provider