Clinical Medical Assistant – Patient Care & Admin

Cityblock; Charlotte (NC); Hybrid; USD 28,000 - 34,000; Full time

Benefits offered by this job

Health insurance

Life insurance

Retirement benefits

Equity program

Paid time off (vacation & sick)

Job summary

Cityblock Health in Charlotte, NC is seeking a Medical Assistant to provide direct services to members and support daily office and clinical duties. You will assist clinicians with procedures, manage appointments, and maintain accurate EHR records while supporting inventory and medication management.

The role involves outreach to engage members for annual visits and follow-ups, with the aim of improving care and outcomes.

Qualifications

• 1+ year of experience in a clinical operations setting.

Responsibilities

• Answers phone calls and greets patients as they enter the facility.
• Assists the nurse and office manager in maintaining the medical inventory and placing orders for new materials as needed.
• Assists healthcare providers with clinical procedures, examinations, diagnostic testing, specialized clinical procedures as authorized.
• Administers medications and vaccines under the direction of a licensed healthcare provider.
• Outreaches / engages members to schedule provider visits for annual visits, discharge follow up, chronic disease management, and addresses HEDIS gaps.
• Coordinates patient care activities, including scheduling appointments, obtaining referrals, and managing patient follow-up.
• Maintains accurate and up-to-date patient records, including entering information into electronic health record (EHR) systems.
• Manages the inventory of medical supplies and medications, reordering as needed.
• Completes pre- and post- visit chart prep for provider visits; ensures all quality and patient outcome metrics are elevated for providers to address.

Job description

Cityblock Health in Charlotte, NC is seeking a Medical Assistant to provide direct services to members and support daily office and clinical duties. You will assist clinicians with procedures, manage appointments, and maintain accurate EHR records while supporting inventory and medication management.

The role involves outreach to engage members for annual visits and follow-ups, with the aim of improving care and outcomes.