Care Coordination & Data Specialist

Wesley Health Centers - JWCH Institute, Inc.; Los Angeles (CA); On-site; USD 48,000 - 70,000; Full time

Benefits offered by this job

Medical, Dental, Vision

Health premium allowance

HSAs funded

Paid time off & holidays

401(k) Profit Sharing

Mileage reimbursement

Disability insurance (LTD/STD)

Life insurance & AD&D

Job summary

Wesley Health Centers - JWCH Institute, Inc. is seeking an Administrative Coordinator to support the ECM management team, perform case management, and help coordinate services for high-utilizers and underserved populations in Los Angeles.

The role emphasizes data reporting, health plan metrics, and use of NextGen EHR to maintain dashboards and reports for internal and external use. Strong collaboration across teams is essential.

Qualifications

• AA or BA in social work or related field is required.
• 2+ years’ experience as care coordinator or similar responsibilities.
• Experience with health data and Excel.
• Trained in NextGen EHR system.
• Bilingual English/Spanish preferred.

Responsibilities

• Collaborate with ECM management team to ensure coordinated care and seamless patient experience.
• Provide guidance and support to Case Managers under the ECM management team.
• Assist with onboarding, orientation, scheduling, training, and ongoing staff education.
• Monitor productivity, documentation, and performance indicators for ECM Case Managers.
• Prepare and complete assigned reports on encounters and outcomes from NextGen and other data sources.
• Conduct case management including intake, care plan development, monitoring progress, and timely documentation.
• Connect members with subspecialty referrals, social services, transportation resources, and housing resources.
• Attend weekly case conferences with PCPs, clinical supervisors, and peers.

Skills

Bilingual (English/Spanish)

Education

AA or Bachelor’s degree in Social Work, Sociology, or related field

High School Diploma or GED with 2+ years experience

Tools

NextGen EHR

Job description

Wesley Health Centers - JWCH Institute, Inc. is seeking an Administrative Coordinator to support the ECM management team, perform case management, and help coordinate services for high-utilizers and underserved populations in Los Angeles.

The role emphasizes data reporting, health plan metrics, and use of NextGen EHR to maintain dashboards and reports for internal and external use. Strong collaboration across teams is essential.