Enhanced Care Manager — Transform Lives in the Community

Wesley Health Centers - JWCH Institute, Inc.; Los Angeles (CA); On-site; USD 60,000 - 85,000; Full time

Benefits offered by this job

Competitive salaries

Sick leave

Vacation time

13 paid holidays

401(k) Safe Harbor

Job summary

JWCH Institute, Inc. is seeking an Enhanced Care Management (ECM) Case Manager to deliver comprehensive case management for vulnerable populations in Los Angeles.

You will coordinate with healthcare providers, housing services, and community partners to develop and monitor care plans, ensure service access, and monitor adherence. You will conduct intake, assessments, and referrals for subspecialty care while applying motivational interviewing and trauma-informed approaches to improve outcomes.

Qualifications

• Bachelor’s degree in Social Work, sociology or related field with at least 1 year of case management experience.
• Alternative: AA with 2 years of case management or Medical Assistant with 2+ years of case management.
• Experience with individuals with chronic conditions, homelessness, or behavioral health needs.
• Proficient in MS Word, Excel, and PowerPoint; valid CA driver’s license and insurance preferred.

Responsibilities

• Coordinate care with providers, plans, housing teams and community service partners.
• Conduct intake, assessment and develop comprehensive care plans with follow-up.
• Assist in field assessments at encampments, hospitals, and residences.
• Provide referrals for subspecialty care and support services; accompany to visits as needed.
• Advocate using motivational interviewing and trauma-informed approaches.
• Track data for reports and participate in case conferences and safety trainings.

Skills

Case management

EHR experience

Microsoft Word

Microsoft Excel

PowerPoint

Bilingual English/Spanish

Education

Bachelor’s degree in Social Work or related field

AA in related field with 2 years Case Management experience

Medical Assistant with Case Management experience

Tools

Electronic Health Records

Job description

JWCH Institute, Inc. is seeking an Enhanced Care Management (ECM) Case Manager to deliver comprehensive case management for vulnerable populations in Los Angeles.

You will coordinate with healthcare providers, housing services, and community partners to develop and monitor care plans, ensure service access, and monitor adherence. You will conduct intake, assessments, and referrals for subspecialty care while applying motivational interviewing and trauma-informed approaches to improve outcomes.