Care Coordination Assistant — Post-Acute

Peninsula Post Acute; Burlingame (CA); On-site; USD 41,000 - 48,000; Full time

Benefits offered by this job

Comprehensive benefits package

Job summary

Peninsula Post Acute is seeking a Case Manager Assistant in Burlingame, CA. You will provide administrative and coordination support to the Case Management team, helping ensure residents and families receive timely, compassionate, and effective support throughout their stay.

The ideal candidate is highly organized, professional, and comfortable communicating with residents, families, healthcare professionals, and interdisciplinary team members.

Qualifications

• Experience in healthcare, skilled nursing, rehabilitation, case management, social services, or related field preferred.
• Strong organizational and communication skills.
• Excellent attention to detail and follow-through.
• Ability to manage multiple priorities in a fast-paced healthcare environment.
• Proficiency with computers and standard office applications.
• Ability to work effectively with residents, families, and interdisciplinary teams.
• Professional, compassionate, and team-oriented approach.

Responsibilities

• Assist the Case Manager with daily administrative and coordination tasks.
• Support communication with residents, families, healthcare providers, and the care team.
• Assist with discharge planning and coordination of services.
• Gather and maintain accurate documentation and records.
• Assist with referrals, appointments, transportation, and post-discharge needs.
• Coordinate information between departments and outside healthcare providers.
• Follow up on outstanding items to ensure timely completion.
• Maintain confidentiality and comply with HIPAA and facility policies.
• Provide compassionate and professional customer service to residents and families.
• Perform other duties as assigned to support the Case Management department.

Skills

Healthcare coordination

Communication skills

Organizational skills

Attention to detail

Multi-tasking

HIPAA compliance

Computer literacy

Tools

Office software

Job description

Peninsula Post Acute is seeking a Case Manager Assistant in Burlingame, CA. You will provide administrative and coordination support to the Case Management team, helping ensure residents and families receive timely, compassionate, and effective support throughout their stay.

The ideal candidate is highly organized, professional, and comfortable communicating with residents, families, healthcare professionals, and interdisciplinary team members.