Case Manager Assistant

Peninsula Post Acute; Burlingame (CA); On-site; USD 41,000 - 48,000; Full time

Benefits offered by this job

Comprehensive benefits package

Job summary

Peninsula Post Acute is seeking a Case Manager Assistant in Burlingame, CA. You will provide administrative and coordination support to the Case Management team, helping ensure residents and families receive timely, compassionate, and effective support throughout their stay.

The ideal candidate is highly organized, professional, and comfortable communicating with residents, families, healthcare professionals, and interdisciplinary team members.

Qualifications

• Experience in healthcare, skilled nursing, rehabilitation, case management, social services, or related field preferred.
• Strong organizational and communication skills.
• Excellent attention to detail and follow-through.
• Ability to manage multiple priorities in a fast-paced healthcare environment.
• Proficiency with computers and standard office applications.
• Ability to work effectively with residents, families, and interdisciplinary teams.
• Professional, compassionate, and team-oriented approach.

Responsibilities

• Assist the Case Manager with daily administrative and coordination tasks.
• Support communication with residents, families, healthcare providers, and the care team.
• Assist with discharge planning and coordination of services.
• Gather and maintain accurate documentation and records.
• Assist with referrals, appointments, transportation, and post-discharge needs.
• Coordinate information between departments and outside healthcare providers.
• Follow up on outstanding items to ensure timely completion.
• Maintain confidentiality and comply with HIPAA and facility policies.
• Provide compassionate and professional customer service to residents and families.
• Perform other duties as assigned to support the Case Management department.

Skills

Healthcare coordination

Communication skills

Organizational skills

Attention to detail

Multi-tasking

HIPAA compliance

Computer literacy

Tools

Office software

Job description

Compensation & Benefits

Pay Rate: $30.00–$35.00 per hour, based on experience

Schedule: Full Time

Benefits: Comprehensive benefits package available

Position Overview

The Case Manager Assistant will provide administrative and coordination support to the Case Management team while helping ensure residents and their families receive timely, compassionate, and effective support throughout their stay.

The ideal candidate is highly organized, detail-oriented, professional, and comfortable communicating with residents, families, healthcare professionals, and interdisciplinary team members.

Key Responsibilities

• Assist the Case Manager with daily administrative and coordination tasks
• Support communication with residents, families, healthcare providers, and other members of the care team
• Assist with discharge planning and coordination of services
• Help gather and maintain accurate documentation and records
• Assist with referrals, appointments, transportation, and other post-discharge needs
• Coordinate information between departments and outside healthcare providers
• Follow up on outstanding items to help ensure timely completion
• Maintain confidentiality and comply with HIPAA and facility policies
• Provide compassionate and professional customer service to residents and families
• Perform other duties as assigned to support the Case Management department

Qualifications

• Previous experience in healthcare, skilled nursing, rehabilitation, case management, social services, or a related field preferred
• Strong organizational and communication skills
• Excellent attention to detail and follow-through
• Ability to manage multiple priorities in a fast-paced healthcare environment
• Proficiency with computers and standard office applications
• Ability to work effectively with residents, families, and interdisciplinary teams
• Professional, compassionate, and team-oriented approach

Why Join Peninsula Post Acute?

At Peninsula Post Acute, we are committed to providing quality care while supporting our residents, families, and employees. This is an excellent opportunity for someone who enjoys helping others, coordinating care, and making a meaningful difference in the lives of those we serve.

We are an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, protected veteran status, or any other legally protected status.

PACS is revolutionizing the delivery and leadership of post-acute healthcare and support services across the country. Originally founded in 2013, the organization now consists of hundreds of independent operating subsidiaries, as well as ancillary and support services. We bring a proven model of mission-driven care that balances access to a national network of support and resources with local decision making. In addition, PACS helps connect exceptional people with premier healthcare careers across the country. We focus on finding innovative and effective team members based on their qualifications, experience, geographic preferences, and personality fit with the existing facility staff and culture. We celebrate diversity and are committed to creating an inclusive environment for all employees. We welcome applicants of every race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran status, and any other protected characteristic. Employment decisions are based on qualifications, merit, and business needs.