Compassionate Admissions Coordinator - Healthcare

Peninsula Post Acute; Burlingame (CA); On-site; USD 40,000 - 41,000; Full time

Benefits offered by this job

Comprehensive benefits package

Job summary

Peninsula Post Acute is seeking an Admissions Coordinator to ensure smooth, welcoming admissions for new residents and families. This role serves as the main contact with hospitals, referral sources, and interdisciplinary teams to coordinate timely processes with confidentiality and compassion.

The ideal candidate will be highly organized, detail-oriented, and professional in a fast-paced healthcare environment, with experience in admissions and knowledge of Medicare/Medicaid processes.

Qualifications

• Experience in admissions, healthcare, skilled nursing, long-term care, or related setting is preferred.
• Knowledge of Medicare, Medicaid, insurance verification, and authorization processes is preferred.
• Experience working with hospitals, referral sources, case managers, or healthcare providers is a plus.

Responsibilities

• Serve as the primary point of contact for prospective residents, families, hospitals, physicians, case managers, and referral sources.
• Coordinate and schedule resident admissions, including pre-admission assessments and required documentation.
• Maintain accurate and up-to-date records in accordance with federal, state, and facility regulations.
• Assist with insurance verification, authorizations, Medicare/Medicaid processes, and financial eligibility requirements.
• Provide facility tours and communicate information about services, programs, and the admission process to prospective residents and families.
• Collaborate with nursing, social services, business office, and administrative staff to ensure a seamless admission experience.
• Prepare, organize, and distribute admission packets and required documentation.
• Follow up with hospitals, physicians, case managers, and other referral sources to ensure timely and complete transfer of information.

Skills

Communication skills

Interpersonal skills

Customer service

Organization

Attention to detail

Multitasking

EHR proficiency

Discretion and confidentiality

Problem-solving

Team collaboration

Tools

Microsoft Office

Electronic Health Records (EHR)

Job description

Peninsula Post Acute is seeking an Admissions Coordinator to ensure smooth, welcoming admissions for new residents and families. This role serves as the main contact with hospitals, referral sources, and interdisciplinary teams to coordinate timely processes with confidentiality and compassion.

The ideal candidate will be highly organized, detail-oriented, and professional in a fast-paced healthcare environment, with experience in admissions and knowledge of Medicare/Medicaid processes.