Case Management Assistant II

247Hire; San Francisco (CA); On-site; USD 42,000 - 54,000; Full time

Job summary

California Pacific Medical Center's Davies Campus is seeking a Case Management Assistant II to support the Care Coordination department. This non-clinical, minimally patient-facing role focuses on skilled nursing facility admissions and intake rather than direct patient care.

Responsibilities include coordinating transition-of-care and discharge activities, gathering and organizing information, communicating with providers, SNFs, families, insurers, and vendors, and ensuring timely placement and

Qualifications

• High school diploma or GED or equivalent education.
• 1+ years of recent relevant experience.
• Experience with healthcare operations or administrative workflows.
• Ability to coordinate transition-of-care and discharge activities across multiple stakeholders.
• Proficiency in word processing and electronic documentation.

Responsibilities

• Coordinate transition-of-care and discharge activities.
• Gather and organize required information from providers, SNFs, families, insurers, and vendors.
• Ensure timely placement and discharge and maintain accurate documentation.

Skills

Strong communication

Organization

Time management

Computer skills

Word processing

Education

High school diploma or equivalent

1+ years of relevant experience

Tools

Electronic documentation

Job description

Job Description

Responsibilities

• The Case Management Assistant II will support the Care Coordination department at California Pacific Medical Center's Davies Campus. This is a non-clinical, minimally patient-facing role focused primarily on skilled nursing facility admissions and intake rather than direct patient care.
• Responsibilities include coordinating transition-of-care and discharge activities, gathering and organizing required information, communicating with care providers, skilled nursing facilities, families, insurance contacts, and external vendors, and helping ensure timely placement and discharge.
• The assistant will manage multiple priorities, maintain accurate documentation, follow established workflows, elevate questions when needed, and work independently in a fast-paced environment.
• Strong communication, organization, time management, computer, and word processing skills are required.

Required Skills

• High school diploma, GED, or equivalent education
• 1+ years of recent relevant experience
• Experience with healthcare operations, care coordination, or related administrative workflows
• Ability to coordinate transition-of-care and discharge-related activities across multiple stakeholders
• Proficiency in intermediate PC, word processing, and electronic documentation
• Strong oral and written communication skills
• Ability to work independently with minimal direction
• Ability to prioritize competing tasks in a fast-paced environment
• Ability to exercise discretion and seek input when appropriate

Preferred Skills

• Experience with skilled nursing facility admissions or intake
• Experience working in a skilled nursing facility or post-acute care setting
• Experience with insurance-related workflows or payer coordination
• Experience communicating with healthcare providers, facilities, families, and external vendors

Required Skills

• High school diploma, GED, or equivalent education
• 1+ years of recent relevant experience
• Experience with healthcare operations, care coordination, or related administrative workflows
• Ability to coordinate transition-of-care and discharge-related activities across multiple stakeholders
• Proficiency in intermediate PC, word processing, and electronic documentation
• Strong oral and written communication skills
• Ability to work independently with minimal direction
• Ability to prioritize competing tasks in a fast-paced environment
• Ability to exercise discretion and seek input when appropriate