Care Coordination Assistant - Patient Access & Support

Children’s Hospital of Orange County; California; On-site; USD 35,000 - 37,000; Full time

Job summary

Children’s Hospital of Orange County in Orange, California seeks a Care Coordination liaison to connect patients and families with the right level of care, collaborating with care team to remove barriers and educate families on timely access.

This role emphasizes strong communication with physicians, payers, and families, requires organization, ability to multi-task, and knowledge of medical terminology, insurance verification, and authorization processes.

Qualifications

• Education: High School diploma or equivalent required; Bachelor's degree preferred.
• Experience: 1 year administrative or clerical in a medical setting preferred.
• Skills: strong communication, organizational, and multitasking abilities.

Responsibilities

• Serve as liaison to connect patients and families to appropriate care levels.
• Collaborate with care team to identify and reduce barriers to care.
• Educate families on timely access to care and available resources.

Skills

Medical terminology

Insurance verification

Authorization processes

Interpersonal communication

Conflict resolution

Problem solving

Negotiation skills

Microsoft Office

Education

High School diploma or equivalent

Bachelor's degree in related field

Tools

Microsoft Office

Job description

Children’s Hospital of Orange County in Orange, California seeks a Care Coordination liaison to connect patients and families with the right level of care, collaborating with care team to remove barriers and educate families on timely access.

This role emphasizes strong communication with physicians, payers, and families, requires organization, ability to multi-task, and knowledge of medical terminology, insurance verification, and authorization processes.