Patient Access & Care Coordination Specialist

Agence PROvidence; Santa Ana (CA); On-site; USD 34,000 - 47,000; Full time

Job summary

Providence is seeking a patient access team member in Santa Ana, CA to assist physicians with referrals and patient placement, and to respond to patient inquiries and documents. You will coordinate tasks with supervisors and managers while supporting a culture of care.

The role emphasizes team collaboration within Providence’s care network, with a focus on accuracy, responsiveness, and patient-centered service. The position is full-time, on-site, with a base pay range noted.

Qualifications

• 1 year customer service, medical office, or healthcare experience (or) 6 months experience as a Providence employee in an Associate position.

Responsibilities

• Assist physician and other professionals in referral requests and patient placement.
• Respond to patient inquiries, referral and PCC materials.
• Correlate work assignments and daily activities with Supervisor and Manager.

Skills

Customer service

Medical office experience

Job description

Providence is seeking a patient access team member in Santa Ana, CA to assist physicians with referrals and patient placement, and to respond to patient inquiries and documents. You will coordinate tasks with supervisors and managers while supporting a culture of care.

The role emphasizes team collaboration within Providence’s care network, with a focus on accuracy, responsiveness, and patient-centered service. The position is full-time, on-site, with a base pay range noted.