Care Coordination Administrative Specialist

US-Department-of-Veterans-Affair; Albuquerque (NM); On-site; USD 42,000 - 54,000; Full time

Job summary

The Advanced Medical Support Assistant (AMSA) position supports the Community Care Service as a foundational administrative role, serving as a liaison between patients, nursing staff, medical staff, outside agencies, community providers, and VA Health Care Systems in their assigned area.

This GS-6 level position requires meeting basic requirements and KSAs, with no experience required but a HS diploma or equivalent; duties include coordinating care access, managing schedules, and ensuring

Qualifications

• No experience required; HS diploma or GED required.
• English language proficiency for speaking and writing.
• Applicants may be referred under Grandfathering provision.

Responsibilities

• Serve as liaison between patients, staff, and external providers.
• Perform administrative support within Community Care Service.
• Coordinate scheduling and patient access across care settings.

Skills

Interdisciplinary coordination

Scheduling knowledge

Medical terminology

Communication skills

Patient support

Education

High school diploma

Job description

The Advanced Medical Support Assistant (AMSA) position supports the Community Care Service as a foundational administrative role, serving as a liaison between patients, nursing staff, medical staff, outside agencies, community providers, and VA Health Care Systems in their assigned area.

This GS-6 level position requires meeting basic requirements and KSAs, with no experience required but a HS diploma or equivalent; duties include coordinating care access, managing schedules, and ensuring