Care Coordination Administrative Associate

Catholic Charities; Chicago, Northern (IL, KY); Hybrid; USD 22,000 - 31,000; Full time

Job summary

Catholic Charities of the Archdiocese of Chicago is seeking a Case Associate to provide administrative support for the care coordination process, including intake, referrals, records, and billing data management. You will respond to inquiries and collaborate with partners to ensure timely service delivery.

The role requires strong communication skills, problem-solving ability, and data entry experience. Entry-level candidates with GED/HS diploma are welcome; AA preferred.

Qualifications

• Minimum H.S. diploma or GED; entry level.
• Strong communication, problem-solving and critical-thinking skills required.
• Previous data entry skills are required.

Responsibilities

• Provide administrative support to care coordination and billing data.
• Handle client intake, referrals, and prepare client files with timely follow-up.
• Support assessments and collaborate with internal and external partners.
• Respond to inquiries and maintain program data documentation.
• Engage in ongoing learning and process improvements.

Skills

Strong communication

Problem solving

Critical thinking

Data entry

Education

H.S. Diploma or GED

Associate's Degree (AA) in related field

Job description

Catholic Charities of the Archdiocese of Chicago is seeking a Case Associate to provide administrative support for the care coordination process, including intake, referrals, records, and billing data management. You will respond to inquiries and collaborate with partners to ensure timely service delivery.

The role requires strong communication skills, problem-solving ability, and data entry experience. Entry-level candidates with GED/HS diploma are welcome; AA preferred.