Care Continuum Concierge & Patient Access

1004 Lehigh Valley Hospital; Cedar Crest (NM); On-site; USD 40,000 - 60,000; Full time

Job summary

Lehigh Valley Health Network in Allentown, PA (Cedar Crest area) seeks an experienced Administrative Specialist to support cardiology clinic operations. You will assist in pre-visit planning, manage referrals, scheduling, and follow-up communications to ensure timely appointments and care continuity.

Join a team focused on compassionate care, efficient processes, and excellent patient service, with responsibilities including patient outreach, record management, and collaboration with clinical

Qualifications

• High School Diploma or GED required with ability to advance education.
• 2 years experience interacting with patients in this role.
• 3 years experience in a complex health system environment or related field.

Responsibilities

• Assist in pre-visit planning to ensure smooth patient flow.
• Coordinate referrals, scheduling, and follow-up communications.
• Serve as liaison to patient portal and medical records.

Skills

Customer service

Communication

Multitasking

Confidentiality

Computer skills

Critical thinking

Education

High School Diploma or GED

Technical School Diploma

Associate's Degree

Tools

EMR

Scheduling software

Job description

Lehigh Valley Health Network in Allentown, PA (Cedar Crest area) seeks an experienced Administrative Specialist to support cardiology clinic operations. You will assist in pre-visit planning, manage referrals, scheduling, and follow-up communications to ensure timely appointments and care continuity.

Join a team focused on compassionate care, efficient processes, and excellent patient service, with responsibilities including patient outreach, record management, and collaboration with clinical