Care Concierge - Remote Caregiver Matching

Sharecare; Juneau (AK); Remoto; USD 42.000 - 54.000; Tempo pieno

Descrizione del lavoro

CareLinx, a CareLinx Health Services company, is seeking a remote Care Advisor to guide families through caregiver search, interview, and hire processes. You will maintain relationships with families and caregivers to ensure satisfaction, working from home with a fast-paced, tech-forward environment.

Candidates should excel in customer service, communication, and documentation, with experience in a call center or healthcare-related setting and proficiency in Microsoft Office.

Competenze

• High school diploma or equivalent required.
• At least 6 months in a customer service role.
• Healthcare experience preferred.

Mansioni

• Guide members through caregiver search with excellent communication.
• Coordinate handoffs with Enrollment Team for smooth process.
• Provide post-hire support to maintain family-caregiver relationships.

Conoscenze

Customer service

Communication

Time management

Microsoft Office

Remote work

Formazione

High school diploma or equivalent

Some college coursework

Strumenti

EHR system

CRM software

Descrizione del lavoro

CareLinx, a CareLinx Health Services company, is seeking a remote Care Advisor to guide families through caregiver search, interview, and hire processes. You will maintain relationships with families and caregivers to ensure satisfaction, working from home with a fast-paced, tech-forward environment.

Candidates should excel in customer service, communication, and documentation, with experience in a call center or healthcare-related setting and proficiency in Microsoft Office.