Care Concierge: Clinic Scheduler

Twin Cities Pain Clinic; Maple Grove (MN); On-site; USD 36,000 - 55,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Disability insurance

Life insurance

401(k) Plan

PTO and holidays

HSA plan

Job summary

Twin Cities Pain Clinic is seeking a Clinic Scheduler to coordinate patient appointments and maintain accurate records in a fast-paced, in-office setting.

You will handle high-volume calls, verify insurance, and ensure appointments are scheduled efficiently while upholding patient confidentiality and high service standards. This role requires strong communication and multitasking abilities.

Qualifications

• High School Diploma or GED required; post-secondary education strongly preferred.
• Minimum of 1 year of proven strong customer service and phone skills.
• Minimum of 6 months of experience in a medical/healthcare setting or insurance environment.

Responsibilities

• Answers a high volume of calls from new and current patients and referrals.
• Schedules clinic appointments and enters data into the computerized schedule.
• Verifies patient demographics, insurance information, and any pre-authorization requirements.
• Maintains accurate patient records in the EHR system and ensures HIPAA compliance.
• Provides outstanding customer service to patients and healthcare teams.

Skills

Communication skills

Multitasking

Attention to detail

EHR software

Microsoft Office

Education

High School Diploma or GED

Tools

EHR software

Microsoft Office

Job description

Twin Cities Pain Clinic is seeking a Clinic Scheduler to coordinate patient appointments and maintain accurate records in a fast-paced, in-office setting.

You will handle high-volume calls, verify insurance, and ensure appointments are scheduled efficiently while upholding patient confidentiality and high service standards. This role requires strong communication and multitasking abilities.