Care Center Coordinator: Flexible Schedule & Growth

Apria Healthcare LLC; Henderson (NV); On-site; USD 26,000 - 29,000; Full time

Benefits offered by this job

Medical, dental, and vision care

401(k)

PTO

Life insurance

Disability

Parental leave

Domestic partner benefits

Job summary

Accendra Health in Henderson, NV is seeking a Branch Coordinator to be the first point of contact for patients and caregivers, delivering thoughtful, responsive service whether in person or by phone. You will coordinate equipment delivery, navigate insurance coverage, collect documentation, and work with the sales team and health plans to ensure timely access to needed devices.

This full-time role offers a stable schedule, Monday–Friday, with opportunities for growth and development within a

Qualifications

• English reading, writing, and speaking skills required.
• High school diploma or equivalent required.
• At least one year of related work experience preferred.

Responsibilities

• Serve as the first point of contact for patients arriving at the branch, creating a welcoming and supportive experience
• Answer inbound calls, provide clear information, and resolve common questions or concerns
• Partner with the branch team to identify solutions and coordinate timely equipment delivery to meet patient needs
• Work closely with the sales team, referral sources, and patients to collect required documentation, secure health plan authorizations, and ensure compliance with insurance guidelines
• Review new and existing patient accounts to help maximize health plan benefits and accelerate access to needed equipment and care
• Proactively follow up with patients to confirm satisfaction and address any outstanding needs
• Test equipment functionality as needed to ensure quality and readiness
• Contribute to overall branch success by supporting additional responsibilities as assigned

Skills

English skills

Education

High school diploma or equivalent

Tools

Multi-line phone-system

Job description

Accendra Health in Henderson, NV is seeking a Branch Coordinator to be the first point of contact for patients and caregivers, delivering thoughtful, responsive service whether in person or by phone. You will coordinate equipment delivery, navigate insurance coverage, collect documentation, and work with the sales team and health plans to ensure timely access to needed devices.

This full-time role offers a stable schedule, Monday–Friday, with opportunities for growth and development within a