Medical Support & Care Coordination Specialist

U.S. Department of Veterans Affairs; Indianapolis (IN); On-site; USD 40,000 - 48,000; Full time

Job summary

U.S. Department of Veterans Affairs in Indianapolis, IN seeks an Advanced Medical Support Assistant (AMSA) to support physicians, nurses, and the care team within Medical Service.

The AMSA will help manage patient flow, coordinate appointments, and handle administrative tasks across multiple clinics. The role requires strong communication, knowledge of medical terminology, and the ability to prioritize in a fast-paced environment.

Qualifications

• High school diploma or equivalent required.
• Experience with coordinating care and patient flow is expected.
• Ability to communicate with diverse clinical teams and patients.

Responsibilities

• Provide administrative patient support within an interdisciplinary care delivery model.
• Assist with scheduling, patient flow, and clinic coordination across clinics and services.
• Maintain patient information in electronic records and prepare routine correspondence.

Skills

Healthcare process

Interdisciplinary collaboration

Medical terminology

Communication skills

Prioritization

Documentation

Education

High school diploma / GED

Tools

EHR systems

MyHealthyVet

Office software (Word/Outlook)

Job description

U.S. Department of Veterans Affairs in Indianapolis, IN seeks an Advanced Medical Support Assistant (AMSA) to support physicians, nurses, and the care team within Medical Service.

The AMSA will help manage patient flow, coordinate appointments, and handle administrative tasks across multiple clinics. The role requires strong communication, knowledge of medical terminology, and the ability to prioritize in a fast-paced environment.