Cardiovascular Unit Coordinator: Patient Flow Specialist

Beth Israel Deaconess Medical Center, Inc.; United States; On-site; USD 29,000 - 39,000; Full time

Job summary

Beth Israel Deaconess Medical Center, Inc. is seeking a healthcare administrative support specialist to help maintain smooth unit operations and coordinate patient flow.

You will partner with nurses and admitting staff to manage admissions, discharges, and transfers while delivering exceptional service to patients, families, and visitors. The role requires a high school diploma or GED, with an associate's degree preferred, and 0–1 years of related experience.

Qualifications

• High School diploma or GED required; Associate's degree preferred.
• 0-1 years related work experience required.
• Prior customer service experience.
• Basic familiarity with computers; ability to navigate web-based applications.

Responsibilities

• Facilitates the smooth functioning of the unit and coordinates patient flow.
• Acts as liaison between patients, families, visitors, and clinicians.
• Coordinates admissions, discharges, and transfers in collaboration with nurses and admitting staff.
• Provides outstanding service for every customer interaction.

Skills

Customer service

Computer skills

Education

High School diploma or GED

Associate's degree preferred

Job description

Beth Israel Deaconess Medical Center, Inc. is seeking a healthcare administrative support specialist to help maintain smooth unit operations and coordinate patient flow.

You will partner with nurses and admitting staff to manage admissions, discharges, and transfers while delivering exceptional service to patients, families, and visitors. The role requires a high school diploma or GED, with an associate's degree preferred, and 0–1 years of related experience.