Cardiology Unit Coordinator: Patient Flow & Support

Beth Israel Deaconess Medical Center, Inc.; Boston (MA); On-site; USD 29,000 - 39,000; Full time

Job summary

Beth Israel Deaconess Medical Center, Inc. is seeking a dedicated Unit Coordinator for the Cardiology Medicine Unit KM9. This role supports nurses and clinicians to ensure smooth day-to-day patient flow, admissions, transfers, and discharges, while delivering outstanding customer service.

The position emphasizes liaison duties between patients, families, and the care team, with a focus on efficient unit operations and a compassionate approach to care.

Qualifications

• High School diploma or GED is required.
• Associate's degree preferred.
• 0-1 years related work experience required.
• Prior customer service experience.
• Basic familiarity with computers.
• Ability to navigate at a basic level within web-based applications.

Responsibilities

• Facilitates patient flow through the unit.
• Coordinates admissions with admitting, nursing staff and admission facilitator.
• Assists providers and ensures availability of needed supplies.
• Obtains and communicates information for requested tests and procedures.
• Coordinates registration process for established protocols.
• Answers patient call lights in a timely manner and responds within scope of role.
• Greets and directs patients, families, visitors and staff.
• Maintains equipment logs and supports unit operations.

Skills

Customer service

Basic computer skills

Web-based applications

Education

Associate's degree

High School diploma or GED

Job description

Beth Israel Deaconess Medical Center, Inc. is seeking a dedicated Unit Coordinator for the Cardiology Medicine Unit KM9. This role supports nurses and clinicians to ensure smooth day-to-day patient flow, admissions, transfers, and discharges, while delivering outstanding customer service.

The position emphasizes liaison duties between patients, families, and the care team, with a focus on efficient unit operations and a compassionate approach to care.