Cardiology Unit Coordinator: Patient Care & Flow

Beth Israel Lahey Health; Boston (MA); On-site; USD 58,631,000 - 79,056,000; Full time

Job summary

Beth Israel Lahey Health in Boston is seeking a dedicated Unit Coordinator for the Cardiology Medicine Unit KM9 to ensure smooth unit operations and excellent patient service. This role partners with nurses to coordinate admissions, transfers, and daily patient flow.

The position requires a high school diploma or GED with 0-1 years of related experience and a background in customer service; computer basics are expected.

Qualifications

• High School diploma or GED required.
• 0-1 years related work experience.
• Prior customer service experience.
• Basic familiarity with computers.

Responsibilities

• Facilitates patient flow and coordinates admissions with involved teams.
• Greets patients and directs visitors; answers call lights within scope.
• Uses unit information systems; supports IS issue resolution.
• Maintains equipment logs and basic printer/copier troubleshooting.
• Manages patient valuables program and tracks losses.

Skills

Customer service

Computer literacy

English communication

Education

High School diploma or GED

Associate's degree preferred

Job description

Beth Israel Lahey Health in Boston is seeking a dedicated Unit Coordinator for the Cardiology Medicine Unit KM9 to ensure smooth unit operations and excellent patient service. This role partners with nurses to coordinate admissions, transfers, and daily patient flow.

The position requires a high school diploma or GED with 0-1 years of related experience and a background in customer service; computer basics are expected.