Cardiovascular Key Account Manager

Jobtailor; Charlotte (NC); On-site; USD 120,000 - 180,000; Full time

Job summary

Amgen in Charlotte, NC is seeking a senior cardiovascular account leader to drive utilization and portfolio performance across hospital and outpatient settings.

The role requires deep cardiology knowledge, payer acumen, and a proven ability to build strategic account plans with cross-functional teams.

Qualifications

• Doctorate or Master's with significant sales/account management experience.
• 3+ years of account management/public payor experience preferred.
• 7+ years of healthcare sales/marketing or related buying-decision experience preferred.
• Experience in clinic, hospital, dyslipidemia, heart failure, access environments.
• Cardiology experience including dyslipidemia, heart failure and ACS is highly preferred.
• Understanding of hospital/ payer dynamics and CMS policies.

Responsibilities

• Assess and diagnose the current business environment in assigned accounts related to Amgen Cardiovascular products.
• Plan and execute actions for success in assigned accounts.
• Develop relationships with customers and matrix teams to support portfolio performance.
• Serve as strategic lead for assigned key accounts and ensure institutional availability.
• Lead implementation initiatives enabling system utilization across settings.
• Develop and execute comprehensive account plans aligned with cardiovascular strategy.
• Collaborate with field teams and medical science liaisons to drive pull-through.

Skills

Account Management

Cardiology Experience

Healthcare Sales

Leadership Ability

Payor Systems

Education

Doctorate Degree

Master’s Degree

Bachelor’s Degree

Tools

Sales Force Tools

Data Analysis Tools

Hospital Initiative Programs

Job description

Responsibilities

• Assess and diagnose the current business environment in assigned accounts in relation to Amgen Cardiovascular products
• Plan and execute actions for success in assigned accounts
• Work internally through the matrix team and externally with customers to develop relationships and support portfolio performance and brand strategies
• Serve as strategic lead for assigned key accounts
• Ensure institutional availability across inpatient and ambulatory care settings
• Lead implementation initiatives enabling sustainable institution/system utilization
• Develop and execute comprehensive account plans aligned with cardiovascular business strategy
• Collaborate with field teams and medical science liaisons
• Meet with opinion leaders and decision-makers in Cardiology, Lipidology, Pharmacy and P&T Committees
• Present MAC-approved data/messages in compliance with governing policies
• Drive appropriate utilization of approved cardiovascular products and coordinate pull-through and access
• Monitor account performance and market dynamics
• Identify barriers and coordinate pull-through initiatives across field teams
• Coordinate Amgen home-office engagement, approved programs, displays and hospital initiatives
• Build relationships with hospital pharmacy, clinical, quality and finance decision-makers
• Coordinate with Access Specialists to support portfolio access
• Provide field intelligence, insights and recommendations to Business Analytics, Brand and Market Access teams

Requirements

• Doctorate degree & 2 years of sales experience and/or related account management experience, or Master’s degree & 4 years of sales experience and/or related account management experience, or Bachelor’s degree & 6 years of sales experience and/or related account management experience
• 3+ years of account management and/or public payor experience strongly preferred
• Advanced degree (e.g. MPH, MBA, PharmD, etc.) preferred
• 7+ years of healthcare sales and/or marketing experience or related experience in buying processes and decision making preferred
• Clinic, hospital, dyslipidemia, heart failure, access environment, applicable competitors, and industry experience preferred
• Cardiology experience, including dyslipidemia, heart failure and acute coronary syndromes, highly preferred
• A solid understanding of the current environment and trends in community cardiology practices
• Understanding of internal and external dynamics in dyslipidemia and heart failure
• District Management Experience preferred
• Knowledge of hospital committee structure, P&T process, treatment and discharge protocols, DRG and hospital reimbursement process
• Functional knowledge of Medicare and Government agencies
• Knowledge of payor systems
• Knowledge of CMS policies and processes
• Documented ability to work with sales force to resolve payor-related issues
• Leadership ability with a focus on influence, impact and leading without authority
• Ability to identify key staff and departments influencing biopharmaceutical product utilization and maintain relationships with key decision-makers
• Ability to identify and procure appropriate Amgen resources to achieve account objectives
• Ability to analyze clinic economics/financial performance and varying data sources
• Excellent interpersonal, networking, influencing, negotiation, presentation, written and verbal communication skills
• Ability to work in a fast-paced environment and handle multiple competing priorities
• Creative problem-solving skills
• Ability to take initiative and work in teams
• Ability to work independently
• Broad range of computer skills

Core Competencies

Demonstrates expertise in account management and healthcare sales, with a strong focus on building relationships with key decision-makers in cardiology and related fields. Proficient in developing and executing strategic account plans that align with business objectives and drive product utilization.

Highest-signal resume keywords

• Account Management Experience
• Cardiology Experience
• Healthcare Sales Experience
• Leadership Ability
• Knowledge of Payor Systems

Hard Skills

• Account Planning
• Market Analysis
• Presentation Skills
• Negotiation Skills
• Financial Performance Analysis
• Understanding of P&T Process
• Knowledge of CMS Policies
• Dyslipidemia Knowledge
• Heart Failure Knowledge
• Hospital Reimbursement Process

Soft Skills

• Interpersonal Skills
• Networking Skills
• Creative Problem-Solving
• Ability to Work Independently
• Ability to Handle Competing Priorities

Certifications & Qualifications

• Doctorate Degree
• Master’s Degree
• Bachelor’s Degree

Industry Keywords

• Cardiovascular Products
• Healthcare Environment
• Public Payor Experience
• Clinical Settings
• Access Environment
• Hospital Pharmacy
• Quality Decision-Makers
• Dyslipidemia
• Acute Coronary Syndromes
• Government Agencies

Tools & Technologies

• Sales Force Tools
• Business Analytics Tools
• Hospital Initiative Programs
• Clinical Decision Support Systems
• Data Analysis Software