Cardiology Scheduling Specialist for Patient-Centric Care

Mercy Cedar Rapids; Baltimore (MD); On-site; USD 21,000 - 30,000; Full time

Job summary

Mercy Cardiology Clinic in Cedar Rapids, IA, seeks a Front Desk/Scheduling Associate to coordinate patient appointments, greet visitors, and handle telephone communications under the supervision of a licensed nurse.

Responsibilities include data entry from procedural records, processing orders, and supporting the care team with scheduling and patient education while adhering to safety guidelines.

Qualifications

• High school diploma or equivalent preferred.
• Medical assisting diploma or AAS preferred.
• Medical terminology knowledge strongly preferred.

Responsibilities

• Receives and handles telephone communications accurately and timely
• Coordinates scheduling of patients
• Performs data entry from procedural records accurately
• Implements changes and assists with revisions on patient orders and requests
• Organizes and prioritizes daily work effectively
• Receives and directs visitors within the department as indicated
• Navigates the electronic medical record efficiently, orders procedures and locates documentation as necessary
• Promotes a positive and professional image, collaborates with healthcare team including physicians, nurses and discharge planners
• Follows Mercy’s safety guidelines, carries out job-specific safety duties and responsibilities, and promptly reports any unsafe conditions, situations, incidents and injuries.

Skills

Customer service

Team collaboration

Multitasking

Prioritization

Communication

Stress management

Education

High school diploma

Medical assisting diploma / AAS

Medical terminology

Job description

Mercy Cardiology Clinic in Cedar Rapids, IA, seeks a Front Desk/Scheduling Associate to coordinate patient appointments, greet visitors, and handle telephone communications under the supervision of a licensed nurse.

Responsibilities include data entry from procedural records, processing orders, and supporting the care team with scheduling and patient education while adhering to safety guidelines.