Cardiology Scheduling & Patient Care Coordinator

Mercy Medical Center; Cedar Rapids (IA); On-site; USD 21,000 - 30,000; Full time

Job summary

Mercy Cardiology Clinic in Cedar Rapids seeks an experienced scheduling coordinator to support patient access and front desk operations. You will manage patient appointments, navigate EMR systems, and assist with order transcription and billing inquiries.

The role requires strong communication, multitasking, and a patient-centered approach within Mercy's care team. BLS and medical terminology knowledge are valued assets.

Qualifications

• High school diploma or equivalent; medical assisting degree preferred.
• Two years health care and/or secretarial experience preferred.
• BLS certification required as department guidelines specify.
• Strong computer skills required for daily tasks.

Responsibilities

• Receives and handles telephone communications accurately and timely.
• Coordinates scheduling patients for cardiology care.
• Performs data entry from procedural records accurately and promptly.
• Transcribes orders for cardiovascular testing from outside providers.
• Maintains and navigates EMR and scheduling platforms efficiently.
• Promotes a positive, professional image and supports care team.

Skills

Customer service

Verbal communication

Multitasking

Professional image

Team collaboration

Attention to detail

Front desk experience

Education

High School Diploma or equivalent

Medical Assisting Diploma

AS/ADT in Medical Assisting

Medical Terminology

Tools

EMR software

Scheduling software

Billing software

Data entry systems

Job description

Mercy Cardiology Clinic in Cedar Rapids seeks an experienced scheduling coordinator to support patient access and front desk operations. You will manage patient appointments, navigate EMR systems, and assist with order transcription and billing inquiries.

The role requires strong communication, multitasking, and a patient-centered approach within Mercy's care team. BLS and medical terminology knowledge are valued assets.