Patient Scheduling Specialist

Mercy Cedar Rapids; Baltimore (MD); On-site; USD 21,000 - 30,000; Full time

Job summary

Mercy Cedar Rapids is seeking an administrative support professional to coordinate patient scheduling, handle phone communications, and perform data entry under the supervision of a licensed nurse.

You will organize daily tasks, assist with changes to patient orders, and help maintain efficient department operations while interacting with physicians, nurses and discharge planners to ensure timely patient care.

Qualifications

• Two years of health care and/or secretarial experience preferred.
• Strong computer skills required.
• High School Diploma or equivalent preferred.
• Medical Assisting Diploma, Associate of Applied Science Degree preferred.
• Medical Terminology strongly preferred.

Responsibilities

• Receives and handles telephone communications accurately and timely.
• Coordinates scheduling patients.
• Completes data entry from procedural records in an accurate and timely fashion.
• Implements changes and assists with revisions on patient orders and requests.
• Organizes and prioritizes daily work effectively.
• Receives and directs visitors within the department as indicated.
• Navigates the electronic medical record efficiently, orders procedures and locates documentation as necessary.
• Promotes a positive and professional image, collaborates with healthcare team including physicians, nurses and discharge planners.
• Follows Mercy’s safety guidelines, carries out job-specific safety duties and responsibilities, and promptly reports any unsafe conditions, situations, incidents and injuries.

Skills

Customer service

Computer skills

Multitasking

Team collaboration

Education

High school diploma

Medical Assisting Diploma

Medical Terminology

Job description

Mercy Cedar Rapids is seeking an administrative support professional to coordinate patient scheduling, handle phone communications, and perform data entry under the supervision of a licensed nurse.

You will organize daily tasks, assist with changes to patient orders, and help maintain efficient department operations while interacting with physicians, nurses and discharge planners to ensure timely patient care.