Cardiology Scheduler & Patient Access Specialist

Piedmont; Atlanta (GA); On-site; USD 32,000 - 42,000; Full time

Job summary

Piedmont Heart Institute Physicians is seeking a friendly Front Office Assistant to support patient access and scheduling in our Georgia practice. This role greets patients, answers calls, and coordinates appointments with care and professionalism.

As part of a collaborative team, you will handle telephony, scheduling, and basic check-in tasks, with NextGen experience preferred. A high school diploma or GED is required, and healthcare experience is a plus.

Qualifications

• 1 year of experience as a customer service representative, scheduler, or closely related position is required.
• Telephone, scheduling and physician practice experience preferred.
• NextGen experience preferred.

Responsibilities

• Supports patient access by serving as a greeter, operator or general scheduler.
• Greets customers and/or answers the main telephone line for the practice location.
• Schedules clinic appointments and ancillary procedures.
• Provides coverage for other Front Office positions as requested by the supervisor or manager.
• Demonstrates outstanding customer service.

Skills

Customer service experience

Scheduling experience

Telephone skills

Education

H.S. Diploma or GED

Tools

NextGen

Job description

Piedmont Heart Institute Physicians is seeking a friendly Front Office Assistant to support patient access and scheduling in our Georgia practice. This role greets patients, answers calls, and coordinates appointments with care and professionalism.

As part of a collaborative team, you will handle telephony, scheduling, and basic check-in tasks, with NextGen experience preferred. A high school diploma or GED is required, and healthcare experience is a plus.