Cardiology Patient Services Specialist

Mercy Health; Suffolk (VA); On-site; USD 23,000 - 34,000; Full time

Benefits offered by this job

Competitive pay

Incentives

Referral bonuses

403(b)

Job summary

Bon Secours is seeking a Patient Services Representative – Cardiology Associates in Virginia. The role handles patient registration, insurance verification, scheduling, and routine office paperwork while delivering exceptional customer service to patients and families.

The position requires strong communication skills, attention to detail, and the ability to explain financial options to patients. On‑site work with a 40-hour week and shift during daytime hours.

Qualifications

• High School Diploma or GED required or equivalent.
• Prior experience in patient registration/healthcare preferred.
• Strong communication and customer service skills required.

Responsibilities

• Greet patients and serve as the primary contact between patients and physician practices.
• Register patients and verify demographics and insurance information.
• Schedule appointments and input scheduling data accurately into the system.
• Explain financial options to patients and collect payments; support referrals and MyChart access.
• Assist with scheduling and referrals for follow‑up services as needed.

Skills

Patient registration

Customer service

Communication skills

Cash handling

Education

High School Diploma or GED

Tools

MyChart

Revenue cycle software

Job description

Bon Secours is seeking a Patient Services Representative – Cardiology Associates in Virginia. The role handles patient registration, insurance verification, scheduling, and routine office paperwork while delivering exceptional customer service to patients and families.

The position requires strong communication skills, attention to detail, and the ability to explain financial options to patients. On‑site work with a 40-hour week and shift during daytime hours.