Patient Experience Specialist II

Jefferson Health; United States; On-site; USD 23,000 - 30,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Retirement plans

Tuition assistance

Job summary

Jefferson Health in Woodbury, NJ is hiring a Patient Services Associate II for a full-time, in-office role with 1–2 evening shifts weekly. You will streamline patient arrivals, help with scheduling via EPIC, and verify insurance and demographics to support smooth clinic flow.

The role requires a HS diploma and offers an opportunity to contribute to patient-centered care within Jefferson Health’s expansive network.

Qualifications

• Customer service experience preferred.
• Experience in healthcare setting is advantageous.
• Familiarity with EPIC or patient flow systems is a plus.

Responsibilities

• Process patient check-in and check-out and scheduling via EPIC.
• Obtain pre-certifications/pre-authorizations for procedures.
• Verify insurance, referrals and patient demographics; maintain HIPAA compliance.

Skills

Customer service

Healthcare experience

HIPAA compliance

Education

HS Diploma or equivalent

Job description

Jefferson Health in Woodbury, NJ is hiring a Patient Services Associate II for a full-time, in-office role with 1–2 evening shifts weekly. You will streamline patient arrivals, help with scheduling via EPIC, and verify insurance and demographics to support smooth clinic flow.

The role requires a HS diploma and offers an opportunity to contribute to patient-centered care within Jefferson Health’s expansive network.