Cardiology Patient Access Specialist

Heart And Vascular Partners; Harvey (IL); On-site; USD 26,000 - 32,000; Full time

Job summary

Heart And Vascular Partners is seeking a dependable Patient Access & Care Coordinator to support daily operations in our cardiology practice. This role handles scheduling, registration, insurance verification, payments, medical documentation, and care coordination with clinicians.

The ideal candidate thrives in a fast-paced healthcare setting, delivers excellent customer service, and takes ownership of a seamless patient experience across multiple locations.

Qualifications

• 1–2 years of medical front desk experience.
• Familiarity with cardiology scheduling.
• Experience with EHR systems; NextGen preferred.
• Knowledge of insurance verification and payments.
• Strong communication and organizational skills.
• Ability to work across multiple locations.

Responsibilities

• Greet patients and manage daily check-in and check-out processes.
• Verify patient demographics, insurance eligibility, and required documentation.
• Schedule new patients, follow-ups, hospital follow-ups, and diagnostic testing.
• Confirm appointment details and coordinate necessary follow-up care.
• Manage appointment cancellations, rescheduling, and patient outreach.
• Verify insurance coverage, copayments, and referral requirements.
• Collect and document copays and outstanding balances.
• Communicate financial responsibilities to patients.
• Coordinate missing insurance information and authorization needs.
• Answer inbound calls and manage patient inquiries professionally.
• Place outbound calls to patients, referring providers, and medical offices.
• Route clinical questions and medication concerns to appropriate clinical staff.
• Coordinate referrals, physician orders, and cardiac clearance requests.
• Fax orders, medical clearances, and other requested documentation.
• Follow up on outstanding administrative requests.
• Scan and upload documents into the appropriate patient charts.
• Process incoming and outgoing faxes and medical records requests.
• Maintain accurate documentation within the electronic health record.
• Prepare daily schedules and support efficient patient flow.
• Collaborate with providers, medical assistants, and administrative staff.
• Assist with patient satisfaction and retention initiatives.

Skills

Medical front desk

Patient access

EHR systems

Customer service

Multitasking

Detail-oriented

Tools

NextGen

Job description

Heart And Vascular Partners is seeking a dependable Patient Access & Care Coordinator to support daily operations in our cardiology practice. This role handles scheduling, registration, insurance verification, payments, medical documentation, and care coordination with clinicians.

The ideal candidate thrives in a fast-paced healthcare setting, delivers excellent customer service, and takes ownership of a seamless patient experience across multiple locations.