Cardiology Patient Access & Scheduling Specialist

Hartford HealthCare; Meriden (CT); On-site; USD 36,000 - 48,000; Full time

Job summary

Hartford HealthCare is seeking a Patient Representative in the Cardiology Department to support scheduling, preregistration, registration and insurance authorization. The role emphasizes accurate patient data collection and excellent customer service in a fast-paced healthcare setting.

Qualified candidates have MS Office proficiency and 1 year in administrative support or customer service; 2+ years in a medical office is preferred, with strong organization and communication skills.

Qualifications

• Proficiency in Microsoft Office Suite (Word, Excel, Outlook).
• 1 year experience in administrative support or customer service.
• 2+ years experience in medical office preferred.
• Knowledge of medical terminology & hospital scheduling preferred.
• Ability to answer and direct phone calls and manage reception.
• Excellent organization and communication skills.

Responsibilities

• Act as an extension of the provider in the Cardiology Department.
• Ensure accurate demographic information is obtained at every visit.
• Handle patient scheduling, preregistration, registration and insurance authorization.

Skills

Customer service

Phone etiquette

Communication skills

Tools

Microsoft Office Suite

Job description

Hartford HealthCare is seeking a Patient Representative in the Cardiology Department to support scheduling, preregistration, registration and insurance authorization. The role emphasizes accurate patient data collection and excellent customer service in a fast-paced healthcare setting.

Qualified candidates have MS Office proficiency and 1 year in administrative support or customer service; 2+ years in a medical office is preferred, with strong organization and communication skills.