Cardiology Patient Access & Care Specialist

Advanced Heart Group; Harvey (IL); On-site; USD 23,000 - 30,000; Full time

Job summary

Advanced Heart Group in the United States seeks a dependable, organized Patient Access & Care Coordinator to support daily operations in our cardiology practice. You will handle patient scheduling, registration, insurance verification, payment collection, medical documentation, and coordination of care across providers to ensure a seamless patient experience.

The ideal candidate thrives in a fast-paced healthcare environment, demonstrates excellent customer service, and takes ownership of

Qualifications

• 1-2 years previous medical front desk or patient access experience preferred.
• Familiarity with cardiology or diagnostic scheduling.
• Experience with EHR systems; NextGen preferred.
• Knowledge of insurance verification, scheduling, and payment collection.
• Strong computer, communication, and multitasking skills.
• Excellent attention to detail, professionalism, and organizational abilities.
• Ability to work in a fast-paced, multi-provider environment.
• Willingness to support multiple practice locations as needed.

Responsibilities

• Greet patients and manage daily check-in and check-out processes.
• Verify patient demographics, insurance eligibility, and required documentation.
• Schedule new patients, follow-ups, hospital follow-ups, and diagnostic testing.
• Confirm appointment details and coordinate necessary follow-up care.
• Manage appointment cancellations, rescheduling, and patient outreach.
• Verify insurance coverage, copayments, and referral requirements.
• Collect and accurately document copays and outstanding balances.
• Communicate financial responsibilities to patients.
• Coordinate missing insurance information and authorization needs.
• Answer inbound calls and manage patient inquiries professionally.
• Place outbound calls to patients, referring providers, and medical offices.
• Route clinical questions and medication concerns to appropriate clinical staff.
• Coordinate referrals, physician orders, and cardiac clearance requests.
• Fax orders, medical clearances, and other requested documentation.
• Follow up on outstanding administrative requests.
• Scan and upload documents into the appropriate patient charts.
• Process incoming and outgoing faxes and medical records requests.
• Maintain accurate documentation within the electronic health record.
• Prepare daily schedules and support efficient patient flow.
• Collaborate with providers, medical assistants, and administrative staff.
• Assist with patient satisfaction and retention initiatives.

Skills

Medical front desk

Patient access

EHR systems

Insurance verification

Scheduling

Communication

Multitasking

Organization

Tools

NextGen

Job description

Advanced Heart Group in the United States seeks a dependable, organized Patient Access & Care Coordinator to support daily operations in our cardiology practice. You will handle patient scheduling, registration, insurance verification, payment collection, medical documentation, and coordination of care across providers to ensure a seamless patient experience.

The ideal candidate thrives in a fast-paced healthcare environment, demonstrates excellent customer service, and takes ownership of