Cardiology Patient Access & Care Specialist

Automatic Data Processing, Inc.; Harvey (IL); On-site; USD 26,000 - 32,000; Full time

Job summary

Automatic Data Processing, Inc. in Harvey, IL is seeking a Patient Access & Care Coordinator to support daily operations in our cardiology practice.

You will handle patient scheduling, registration, insurance verification, payment collection, medical documentation, and coordination of care. The ideal candidate has 1–2 years of medical front desk experience, familiarity with cardiology scheduling, and experience with EHR systems (NextGen preferred).

Qualifications

• 1–2 years of medical front desk or patient access experience preferred.
• Familiarity with cardiology or diagnostic scheduling.
• Experience with EHR systems; NextGen preferred.
• Knowledge of insurance verification, scheduling, and payment collection.
• Strong computer, communication, and multitasking skills.
• Excellent attention to detail, professionalism, and organizational abilities.
• Ability to work in a fast-paced, multi-provider environment.
• Willingness to support multiple practice locations as needed.

Responsibilities

• Greet patients and manage daily check-in and check-out processes.
• Verify patient demographics, insurance eligibility, and required documentation.
• Schedule new patients, follow-ups, hospital follow-ups, and diagnostic testing.
• Confirm appointment details and coordinate necessary follow-up care.
• Manage appointment cancellations, rescheduling, and patient outreach.
• Verify insurance coverage, copayments, and referral requirements.
• Collect and accurately document copays and outstanding balances.
• Communicate financial responsibilities to patients.
• Coordinate missing insurance information and authorization needs.
• Answer inbound calls and manage patient inquiries professionally.
• Place outbound calls to patients, referring providers, and medical offices.
• Route clinical questions and medication concerns to appropriate clinical staff.
• Coordinate referrals, physician orders, and cardiac clearance requests.
• Fax orders, medical clearances, and other requested documentation.
• Follow up on outstanding administrative requests.
• Scan and upload documents into patient charts.
• Process incoming and outgoing faxes and medical records requests.
• Maintain accurate documentation within the electronic health record.
• Prepare daily schedules and support efficient patient flow.
• Collaborate with providers, medical assistants, and administrative staff.
• Assist with patient satisfaction and retention initiatives.

Skills

Customer service

Multitasking

Communication

Attention to detail

Organization

Tools

NextGen EHR

Job description

Automatic Data Processing, Inc. in Harvey, IL is seeking a Patient Access & Care Coordinator to support daily operations in our cardiology practice.

You will handle patient scheduling, registration, insurance verification, payment collection, medical documentation, and coordination of care. The ideal candidate has 1–2 years of medical front desk experience, familiarity with cardiology scheduling, and experience with EHR systems (NextGen preferred).