Cardiology Office Coordinator: Patient Flow & Scheduling

Signature Healthcare, MA; Brockton (MA); On-site; USD 36,000 - 48,000; Full time

Job summary

Signature Healthcare Brockton Hospital seeks a full-time Medical Office Receptionist in Brockton, MA. Under the direction of the Practice Manager, you answer and screen calls, register patients, post co-pays, and balance batches.

You will greet patients, manage provider schedules, verify insurance, update demographics, and assist with referrals. Familiarity with Meditech is preferred; strong communication and computer skills are essential.

Qualifications

• High School diploma or equivalent.
• Computer literacy and typing skills required.
• Medical office administration education preferred.
• Prior medical office or third party billing experience desirable.
• Familiarity with Meditech software systems preferred.
• Strong telephone skills and pleasant patient interaction.

Responsibilities

• Greets patients appropriately and screens calls professionally.
• Schedules and manages provider appointments and tracks schedules.
• Checks insurance eligibility and updates demographics.
• Enters correct insurance information and codes.
• Balances batches and collects co-pays in a timely manner.
• Coordinates referrals and prior approvals with PCPs as needed.
• Keeps patients informed of delays and manages flow.

Skills

Computer literacy

Typing skills

Telephone skills

Customer service

Education

High School diploma or equivalent

Tools

Meditech software systems

Job description

Signature Healthcare Brockton Hospital seeks a full-time Medical Office Receptionist in Brockton, MA. Under the direction of the Practice Manager, you answer and screen calls, register patients, post co-pays, and balance batches.

You will greet patients, manage provider schedules, verify insurance, update demographics, and assist with referrals. Familiarity with Meditech is preferred; strong communication and computer skills are essential.