Cardiology Patient Concierge & Office Coordinator

Signature Healthcare; Brockton (MA); On-site; USD 38,000 - 46,000; Full time

Job summary

Signature Healthcare is seeking a Clerical / Administrative Support professional to join the Cardiology department in Brockton, MA. The role involves answering calls, screening messages, scheduling and updating patient appointments, verifying insurance, posting payments, and maintaining accurate patient records.

You will work a full-time 40-hour week, interact with physicians and staff, and help ensure smooth clinic operations in a busy outpatient setting at 110 Liberty St.

Qualifications

• High School diploma or equivalent.
• Computer literacy, accurate spelling and typing skills.
• Medical office administration experience desirable.
• Familiarity with Meditech software systems preferred.

Responsibilities

• Greets patients appropriately and routes calls professionally.
• Screens telephone messages and documents details as required.
• Manages appointments and updates provider schedules.
• Checks insurance eligibility and enters correct data.
• Balances payments and processes co-pays at the end of sessions.
• Maintains patient demographics and updates charts as needed.
• Coordinates referrals and external appointments.
• Maintains equipment and oversees general office operations.

Skills

Communication skills

Telephone skills

Multitasking

Education

High School diploma or equivalent

Tools

Meditech

Job description

Signature Healthcare is seeking a Clerical / Administrative Support professional to join the Cardiology department in Brockton, MA. The role involves answering calls, screening messages, scheduling and updating patient appointments, verifying insurance, posting payments, and maintaining accurate patient records.

You will work a full-time 40-hour week, interact with physicians and staff, and help ensure smooth clinic operations in a busy outpatient setting at 110 Liberty St.