Medical Office Coordinator

Signature-Healthcare; Brockton (MA); On-site; USD 38,000 - 46,000; Full time

Job summary

Brockton Hospital is seeking a Clerical / Administrative Support professional in Brockton, MA. This full-time role supports the practice by answering calls, scheduling appointments, and handling patient registrations and insurance data.

The position requires accurate data entry, co-pay processing, and balancing daily batches. Work hours are 40 per week, days, with standard 8-hour shifts.

Qualifications

• Experience answering phone lines and screening calls.
• Ability to document messages regarding illness, prescriptions, lab and imaging reports.
• Experience scheduling and editing patient appointments.
• Experience registering patients and verifying demographic and insurance data.
• Ability to process co-pays and payments and balance batches.

Responsibilities

• Answer and screen all telephone calls and document messages.
• Schedule and edit patient appointments via computer.
• Register patients and verify demographic and insurance information.
• Post co-pays and payments; balance manual and CRT batches.
• Organize provider’s correspondence and maintain patient records.

Job description

Brockton Hospital · Perinatology/Maternal Fetal Medicine

Brockton , MA

Clerical / Administrative Support

Full Time 40 Hours only , Days 1st Shift , Monday thru Friday

Hours/Pay Period: 80

Under the direction of the Practice Manager, answers and screens all telephone calls. Documents messages as required regarding illness, prescription refills, lab, radiology, imaging reports, test results, referrals, etc. Makes and edits appointments via computer. Organizes provider’s correspondence. Registers patients in a timely and appropriate manner. Verifies data or enters changes to the demographic and insurance screens. Posts co-pays and payments. Balances manual and CRT batches at the end of each session.