Cardiology Front Desk Specialist — Patient Care

CardioOne; Columbus (OH); On-site; USD 28,000 - 29,000; Full time

Benefits offered by this job

Medical, dental, vision benefits

401K matching

Paid time off

Job summary

CardioOne is seeking a motivated Patient Service Representative for our new practice, Cincy Heart. You will be the first point of contact for patients and visitors, delivering exceptional customer service and administrative support to keep the office running smoothly.

Responsibilities include managing appointments, coordinating inquiries, and maintaining accurate records. The role starts late December/early January with launch planned for February 2027, working at the Eastgate and West Chester

Qualifications

• High school diploma or equivalent; medical office certification is a plus.
• Experience as a receptionist or in healthcare customer service preferred.
• Familiarity with medical terminology and procedures.

Responsibilities

• Oversee front desk operations of the cardiology practice.
• Greet patients and visitors, assist with patient flow and check-in.
• Verify patient information and insurance details.
• Manage appointment calendar and coordinate new/returning visits.
• Collect payments and support front-office financial workflows.
• Handle calls and emails in a courteous, professional manner.
• Maintain HIPAA confidentiality and patient records.

Skills

Customer service

Interpersonal skills

Communication skills

Multitasking

Organizational skills

Empathy

Professional appearance

Education

High school diploma

Medical office certification

Tools

EHR systems

Scheduling software

Athenahealth

Job description

CardioOne is seeking a motivated Patient Service Representative for our new practice, Cincy Heart. You will be the first point of contact for patients and visitors, delivering exceptional customer service and administrative support to keep the office running smoothly.

Responsibilities include managing appointments, coordinating inquiries, and maintaining accurate records. The role starts late December/early January with launch planned for February 2027, working at the Eastgate and West Chester