Patient Services Coordinator — Clinic Front Desk

Trinity Health; Minot (ND); On-site; USD 23,000 - 32,000; Full time

Job summary

Trinity Health Plaza 16 Oral Facial Surgery Center in Minot, ND is seeking an Office Assistant to support daily front-office operations in a clinic setting. You will greet patients, register information, schedule appointments, answer calls, and handle payments, delivering courteous, accurate service with attention to privacy.

Working alongside clinical and administrative staff, you will help maintain smooth clinic workflow, manage documents, and assist with coordination across reception areas

Qualifications

• Customer service experience or training is required; six months preferred.
• Experience in a clerical or office setting is preferred.
• Medical terminology knowledge is preferred.
• Experience with computer appointment software is preferred.

Responsibilities

• Greet and register patients, verify information, and process payments.
• Schedule, update, and coordinate patient appointments using scheduling systems.
• Answer and triage incoming calls, route messages to staff.
• Maintain organized front office records and support daily tasks.
• Protect patient confidentiality per policies and privacy standards.
• Provide cross-coverage in other reception areas as needed.

Skills

Customer service

Communication

Multitasking

Confidentiality

Teamwork

Education

HS Diploma or GED

Tools

Scheduling software

Job description

Trinity Health Plaza 16 Oral Facial Surgery Center in Minot, ND is seeking an Office Assistant to support daily front-office operations in a clinic setting. You will greet patients, register information, schedule appointments, answer calls, and handle payments, delivering courteous, accurate service with attention to privacy.

Working alongside clinical and administrative staff, you will help maintain smooth clinic workflow, manage documents, and assist with coordination across reception areas