Women's Health Clinic Assistant — Patient-Focused Support

Wentworth-Douglass Hospital(WDH); Dover (NH); In loco; USD 23.000 - 32.000; Tempo pieno

Vantaggi offerti da questo lavoro

Medical, dental, and vision insurance

Retirement savings program

Generous paid time off

Tuition assistance and professional de

Additional employee perks

Descrizione del lavoro

Wentworth Health Partners' comprehensive women's health center in Dover, NH seeks a Clinic/Practice Assistant to support daily administrative and clinical operations in a high-volume outpatient setting.

Schedule is full-time, 40 hours per week, Monday–Friday, 8:30 a.m.–5:00 p.m. Located at 700 Central Avenue, Dover. You will coordinate patient visits, respond to calls, and assist clinicians and leadership to ensure a welcoming patient experience.

Competenze

• High school diploma or equivalent required.
• Up to one year of healthcare office experience required.
• Basic proficiency with Microsoft Office applications.
• Knowledge of office procedures, including filing, copying, scanning, printing, and faxing.
• Ability to use a phone system, manage non-routine calls, and resolve routine issues appropriately.
• Clear and effective verbal and written communication skills, including composing and editing emails, memos, and letters and taking complete, accurate messages.
• Strong organization and time-management skills, with the ability to manage multiple tasks, follow established protocols, and work effectively within systems.

Mansioni

• Perform routine administrative and clerical duties that support the clinical service and physician practice.
• Schedule patient appointments and maintain accurate appointment records.
• Welcome and assist patients throughout their visit.
• Answer incoming calls, respond to routine questions, take messages, and route inquiries appropriately.
• Support check-in, check-out, patient flow, and waiting room activity.
• Process referrals, diagnostic and laboratory orders, prior authorizations, and registration information.
• File and scan documents, print schedules, and maintain patient records.
• Obtain medical records and laboratory test results.
• Process patient billing forms and, when required, accept co-payments.
• Open and distribute mail and faxes, and prepare forms, records, schedules, and memos as directed.
• Provide general support to practice leadership, clinicians, and colleagues.

Conoscenze

Microsoft Office

Phone system

Verbal communication

Written communication

Organization

Time management

Formazione

High school diploma

Strumenti

Office equipment

Descrizione del lavoro

Wentworth Health Partners' comprehensive women's health center in Dover, NH seeks a Clinic/Practice Assistant to support daily administrative and clinical operations in a high-volume outpatient setting.

Schedule is full-time, 40 hours per week, Monday–Friday, 8:30 a.m.–5:00 p.m. Located at 700 Central Avenue, Dover. You will coordinate patient visits, respond to calls, and assist clinicians and leadership to ensure a welcoming patient experience.