Cardiology Clinic Front Desk & Admin Support

Mass General Brigham; Hyannis (MA); On-site; USD 2,440,000 - 3,196,000; Full time

Job summary

Mass General Brigham in Hyannis, MA, is seeking a Clinic/Practice Assistant to support an outpatient cardiology practice at 140 Yarmouth Road. This full-time, 40-hour role runs Monday to Friday, 8:00am–4:30pm, onsite, and focuses on delivering excellent patient experience in a fast-paced clinical setting.

The role combines administrative and light clinical duties, including scheduling, check-in/out, patient communication, billing forms, and chart documentation.

Qualifications

• High School Diploma or Equivalent required.
• Healthcare office experience 0–1 year is required.

Responsibilities

• Perform routine administrative and clerical duties relating to a clinical service or physician practice office.
• Make patient appointments and maintain appointment records.
• Greet and assist patients.
• Answer telephones, assist callers with routine inquiries, and schedule appointments.
• File materials in patient folders, and print appointment schedules.
• Process patient billing forms and scan documents to patient medical record/LMR.
• Call for patient medical records and laboratory test results.
• Open and distribute mail or faxes.
• Type forms, records, schedules, memos, etc., as directed.
• May be required to accept co-payments.
• Handle, screen and/or take messages related to prior authorizations, referrals, and verify registrations for accuracy.
• May monitor patients in waiting room and respond to information needs.
• Assist in patient flow processes.

Education

High School Diploma or Equivalent

Job description

Mass General Brigham in Hyannis, MA, is seeking a Clinic/Practice Assistant to support an outpatient cardiology practice at 140 Yarmouth Road. This full-time, 40-hour role runs Monday to Friday, 8:00am–4:30pm, onsite, and focuses on delivering excellent patient experience in a fast-paced clinical setting.

The role combines administrative and light clinical duties, including scheduling, check-in/out, patient communication, billing forms, and chart documentation.