Cardiology Clinic Assistant - Onsite Admin & Scheduling

The General Hospital Corporation; Northampton (MA); On-site; USD 24,000 - 34,000; Full time

Job summary

Mass General Brigham Medical Group Western Massachusetts, Inc. is seeking a 40-hour Full-time Clinic/Practice Assistant to support our Cardiology practice onsite in Northampton, MA.

The role runs Monday through Friday with shifts within 8:00 am–5:00 pm and involves administrative and clinical duties to ensure smooth patient care flow. Responsibilities include scheduling, check-in/check-out, patient communications, billing form processing, and assisting with registration and billing systems.

Qualifications

• Education: High School Diploma or Equivalent required.
• Licenses and Credentials: CMAA preferred.

Responsibilities

• Perform routine administrative and clerical duties relating to a clinical service or physician practice office.
• Make patient appointments and maintain appointment records.
• Greet and assist patients.
• Answer telephones, assist callers with routine inquiries, and schedule appointments.
• File materials in patient folders, and print appointment schedules.
• Process patient billing forms and scan documents to patient medical record/LMR.
• Call for patient medical records and laboratory test results.
• Type forms, records, schedules, memos, etc., as directed.
• May be required to accept co-payments.
• Handles, screens and/or takes messages related to prior authorizations, provider questions, prescription refills, and test results.
• Acts as 'Super User' for scheduling, registration and billing systems.
• Provides assistance and training to others in these areas.

Education

High School Diploma or Equivalent

CMAA preferred

Job description

Mass General Brigham Medical Group Western Massachusetts, Inc. is seeking a 40-hour Full-time Clinic/Practice Assistant to support our Cardiology practice onsite in Northampton, MA.

The role runs Monday through Friday with shifts within 8:00 am–5:00 pm and involves administrative and clinical duties to ensure smooth patient care flow. Responsibilities include scheduling, check-in/check-out, patient communications, billing form processing, and assisting with registration and billing systems.