Cardiology Administrative Operations Lead

Penn Medicine; Upton (PA); On-site; USD 42,000 - 62,000; Full time

Benefits offered by this job

Prepaid tuition assistance

Comprehensive benefits package

Job summary

Penn Medicine is seeking an Administrative Services Coordinator for the Med Cardiology PMR department at Radnor. This role coordinates patient activity for outpatient visits and procedures, triages calls, schedules appointments and tests, and handles billing and correspondence.

Strong attention to detail and confidentiality are essential. Responsibilities include leading Admin Services staff, supporting projects, and ensuring timely pre-operative and pre-authorization work.

Qualifications

• High School Diploma or GED required.
• 5+ years medical office experience or 5 years customer service experience; healthcare setting preferred.
• Bachelor's degree preferred.
• A degree may be considered in lieu of experience.

Responsibilities

• Greet and direct patients, manage calls, messages, and information flow.
• Schedule outpatient appointments, procedures, and tests; obtain authorizations.
• Process billing items and patient correspondence; maintain office systems.
• Provide staff support, minutes, travel arrangements, and document management.
• Coordinate and assist with recruitment, onboarding, and performance processes.

Skills

Strong technical skills

Optimizes Work Processes

Strong attention to detail

Patient Customer Focus

Critical Thinking and Problem Solving

Independent and team work

Confidentiality of patient information

Education

High School Diploma/GED

Bachelor's degree (preferred)

Job description

Penn Medicine is seeking an Administrative Services Coordinator for the Med Cardiology PMR department at Radnor. This role coordinates patient activity for outpatient visits and procedures, triages calls, schedules appointments and tests, and handles billing and correspondence.

Strong attention to detail and confidentiality are essential. Responsibilities include leading Admin Services staff, supporting projects, and ensuring timely pre-operative and pre-authorization work.