Cardio Administrative & Scheduling Specialist

Penn Medicine, University of Pennsylvania Health System; Philadelphia (Philadelphia County); On-site; USD 35,000 - 52,000; Full time

Job summary

Penn Medicine is seeking an Administrative Services Associate in the Cardio Echo department at the Perelman Center for Advanced Medicine. This role supports a busy academic clinical practice with front-office and administrative duties.

Responsibilities include triaging calls, scheduling visits and procedures, handling authorizations, billing support, and coordinating communications among patients and staff to ensure efficient operations within CPUP.

Qualifications

• H.S. Diploma/GED (Required).
• And 2+ years Medical office experience, or 2 years of customer service experience.
• Related clinical office experience required.
• Prior customer service or insurance verification experience in a healthcare setting preferred.
• A degree (Associate's, Bachelor's, Master's) may be considered in lieu of experience.

Responsibilities

• Greets, screens, schedules and directs patients in a prompt, positive, pleasant, and helpful manner.
• Retrieves and processes incoming medical records/images; ensure scanning and physician review is completed.
• Ensures diagnostic testing and other evaluations are completed before visit if applicable.
• Assists attending physician with outpatient office hours, maintains clinical schedule and rescheduling as needed.
• Billing duties: uses CPT codes, ensures forms are completed; maintains pre-registration items.

Skills

Customer service

Education

High School Diploma or GED

Job description

Penn Medicine is seeking an Administrative Services Associate in the Cardio Echo department at the Perelman Center for Advanced Medicine. This role supports a busy academic clinical practice with front-office and administrative duties.

Responsibilities include triaging calls, scheduling visits and procedures, handling authorizations, billing support, and coordinating communications among patients and staff to ensure efficient operations within CPUP.