Cardio Front Office Specialist - First Shift

Kettering Health; Dayton (OH); On-site; USD 32,000 - 42,000; Full time

Job summary

Kettering Health in Dayton is seeking a patient-focused Front Desk Clerk to provide administrative support in a physician office. You will be the first contact for callers and visitors, greeting patients, registering them, and handling payments.

Ideal candidates have a High School Diploma, some front office experience, and comfort with EMR systems. The role requires confidentiality, teamwork, and proficient basic computer skills in a busy outpatient setting.

Qualifications

• High School Diploma or equivalent.
• Front office experience in a medical setting is preferred.
• Ability to maintain confidentiality and discretion.
• Strong communication with office staff and patients is essential.
• Basic computer skills and email proficiency are required.

Responsibilities

• Serve as the first point of contact by phone and in person.
• Greet patients, register them, and file charts.
• Handle check-out tasks, collect co-pays, and schedule follow-ups.
• Perform day-end reconciliation and related data entry tasks.

Skills

Front office experience

Confidentiality

Effective communication

Computer literacy

Patient interaction

Teamwork

Education

High School Diploma or equivalent

Tools

EMR (Electronic Medical Records)

MS Word/Excel

Job description

Kettering Health in Dayton is seeking a patient-focused Front Desk Clerk to provide administrative support in a physician office. You will be the first contact for callers and visitors, greeting patients, registering them, and handling payments.

Ideal candidates have a High School Diploma, some front office experience, and comfort with EMR systems. The role requires confidentiality, teamwork, and proficient basic computer skills in a busy outpatient setting.