Front Desk & Patient Access Specialist (Part-Time)

Kettering Health; Kettering (OH); On-site; USD 16,531,000 - 22,042,000; Part time

Job summary

Kettering Health is seeking an Administrative Front Office Clerk for its physician office in Ohio. The part-time, first-shift role involves handling calls, greeting patients, registering them, and managing charts.

It also includes check-out duties, collecting co-pays, and scheduling follow-up visits. Applicants should have a high school diploma and prior front office experience, with strong confidentiality, courtesy, and communication skills.

Qualifications

• High School Diploma or equivalent.
• Previous front office experience or background in general office work.
• Must be able to maintain confidentiality/discretion.
• Must be patient, courteous, and tactful.
• Ability to communicate and relate well with office staff, ancillary departments and the public.
• Ability to follow direction, accept orders and perform repetitive tasks.

Responsibilities

• Answer, handle and screen incoming calls; greet and register patients.
• File and prepare charts.
• Perform check-out duties, include review of encounter forms and collection of co-pays.
• Schedule follow-up appointments; day-end reconciliation duties.

Skills

Front office experience

Confidentiality

Communication skills

Discretion

Education

High School Diploma

Tools

Epic training/knowledge

EMR experience

Job description

Kettering Health is seeking an Administrative Front Office Clerk for its physician office in Ohio. The part-time, first-shift role involves handling calls, greeting patients, registering them, and managing charts.

It also includes check-out duties, collecting co-pays, and scheduling follow-up visits. Applicants should have a high school diploma and prior front office experience, with strong confidentiality, courtesy, and communication skills.