Cardio Front Office Specialist

Kettering Health Network; Kettering (OH); On-site; USD 32,000 - 42,000; Full time

Job summary

Kettering Health Network in Ohio seeks a Medical Office Front Desk Clerk to provide administrative support in the physician office, serving as the first point of contact for patients and staff.

The role includes greeting patients, handling calls, registering patients, and processing payments while ensuring accurate charting and scheduling. Strong communication and computer skills are essential.

Qualifications

• High School Diploma or equivalent required.
• Front office experience or general office background preferred.
• Must maintain confidentiality and discretion.
• Must be patient, courteous and tactful with the public.
• Good communication with office staff and patients; able to follow directions.

Responsibilities

• Greet and register patients and manage in-person/phone interactions.
• Answer, screen and route incoming calls; manage messaging.
• Check-out duties: review encounter forms, collect co-pays.
• Schedule follow-up appointments and day-end reconciliation.

Skills

Front office experience

Communication skills

Confidentiality

Computer literacy

Customer service

Education

High School Diploma or equivalent

Tools

EMR/EHR software

Word processing / Email

Job description

Kettering Health Network in Ohio seeks a Medical Office Front Desk Clerk to provide administrative support in the physician office, serving as the first point of contact for patients and staff.

The role includes greeting patients, handling calls, registering patients, and processing payments while ensuring accurate charting and scheduling. Strong communication and computer skills are essential.