Cardio Clinic: Patient Services Specialist

MHM Support Services; Washington; On-site; USD 21,000 - 30,000; Full time

Benefits offered by this job

Medical, dental, and vision coverage

Tuition support

Job summary

Mercy health system in Washington state is seeking a Front Desk Clerk to greet patients, collect information, schedule appointments, and direct inquiries with professionalism.

The ideal candidate will have strong communication, attention to detail, and a commitment to patient confidentiality; one year of medical office experience is preferred and a high school diploma is required.

Mercy offers comprehensive benefits including medical, dental, vision, tuition support, and retirement plans.

Qualifications

• High school diploma or equivalent required.
• One year of medical office experience preferred.
• Strong verbal and written communication essential.
• Ability to discuss financial responsibility with patients professionally.
• Maintain patient confidentiality and follow privacy policies.

Responsibilities

• Greet patients and visitors at front desk.
• Enter patient information accurately and schedule appointments.
• Process documentation and respond to inquiries.
• Discuss billing, payments, and financial assistance options.
• Maintain a courteous, patient-centered environment.
• Attend Front Desk Training post-hire.

Skills

Verbal communication

Written communication

Customer service

Data entry

Word processing

Professionalism

Confidentiality

Education

High school diploma or equivalent

Tools

Basic computer skills

Data entry software

Job description

Mercy health system in Washington state is seeking a Front Desk Clerk to greet patients, collect information, schedule appointments, and direct inquiries with professionalism.

The ideal candidate will have strong communication, attention to detail, and a commitment to patient confidentiality; one year of medical office experience is preferred and a high school diploma is required.

Mercy offers comprehensive benefits including medical, dental, vision, tuition support, and retirement plans.