Card Services Specialist – Member Support & Card Processing

Liberty Federal Credit Union; Evansville (IN); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Bonus incentives

Paid holidays

Paid time off

Health insurance

401(k) matching

Life insurance

Disability insurance

Tuition reimbursement

Job summary

Liberty FCU is seeking a Card Services Assistant to join the Operations Center in Evansville, IN. The role requires handling card-related member inquiries and supporting debit/ATM card processing both in-branch and online.

The position includes Saturday and evening shifts as needed and will be based at the Operations Center. Primary responsibilities include processing applications, maintaining card records, and providing backup for daily card service tasks.

Qualifications

• Excellent communication and multi-tasking skills.

Responsibilities

• Serve as primary contact for members with card-related inquiries.
• Assist in processing approved/denied debit and ATM card applications from branch and online channels.
• Close debit card accounts due to inactivity or account closures.
• Monitor returned mail with debit/credit cards.
• Provide backup for daily routines including processing card applications, quality control reports, and CardWizard routines.
• Perform lost/stolen card replacements and related service maintenance.

Job description

Liberty FCU is seeking a Card Services Assistant to join the Operations Center in Evansville, IN. The role requires handling card-related member inquiries and supporting debit/ATM card processing both in-branch and online.

The position includes Saturday and evening shifts as needed and will be based at the Operations Center. Primary responsibilities include processing applications, maintaining card records, and providing backup for daily card service tasks.