Card Services Operations Specialist - Drive Card Solutions

Centra Credit Union; Columbus (OH); On-site; USD 25,000 - 35,000; Full time

Benefits offered by this job

Benefits package

Job summary

Centra Credit Union is hiring a Member Operations Card Services Specialist in Columbus, Indiana. You will support Debit/ATM and Card Services programs for Team Members and Members, participate in education efforts, and help implement new products and improvements within the Core System.

The role emphasizes patient problem solving, cross-team collaboration, and adherence to service level agreements. A minimum of 1–3 years of related experience and a high school diploma are preferred; benefits are

Qualifications

• High School Diploma or GED is required.
• 1–3 years of related experience preferred.
• Equivalent combination education & experience acceptable.

Responsibilities

• Responds to Team Member and Member inquiries regarding Card Services programs.
• Communicates and manages responses to Team Members questions and education needs.
• Promotes the department's mission and collaborates with other lines of business to resolve issues.
• Identifies opportunities to improve processing and supports new product rollouts.

Education

High School Diploma or GED

Job description

Centra Credit Union is hiring a Member Operations Card Services Specialist in Columbus, Indiana. You will support Debit/ATM and Card Services programs for Team Members and Members, participate in education efforts, and help implement new products and improvements within the Core System.

The role emphasizes patient problem solving, cross-team collaboration, and adherence to service level agreements. A minimum of 1–3 years of related experience and a high school diploma are preferred; benefits are