Card Services Specialist — Member Card Support

Liberty Federal Credit Union; Evansville (IN); On-site; USD 38,000 - 52,000; Full time

Benefits offered by this job

Paid Holidays

Paid Time Off

Medical, Dental and Vision Insurance

401(k) retirement program with match

Life Insurance

Short Term and Long Term Disability

Tuition Reimbursement Program

Job summary

Liberty FCU, a full service credit union in Evansville, IN, seeks a Card Services Specialist to monitor card reports, balance ledgers, and assist with card room duties. The role places you as the primary contact for card inquiries and requires Saturday/evening availability. Training and support are provided at the Operations Center.

The position covers processing card applications, lost/stolen cards, and routine tasks across the Card Services team with emphasis on security and accuracy.

Qualifications

• Excellent communication skills.
• Ability to multitask across several card services tasks.
• Willingness to work Saturdays and evenings when required.

Responsibilities

• Monitor reports for credit card quality control.
• Balance Card Services ledgers and process reconciliations.
• Assist with card room duties and support card services staff.
• Serve as primary contact for members with card inquiries.
• Close debit card accounts due to inactivity or closures.
• Process debit/ATM card applications and approvals.
• Perform primary CardWizard administrative routines.
• Process lost/stolen card replacements and related tasks.
• Support Card Services during high volume or vacations.
• Maintain knowledge of all card services products and services.
• Adhere to the credit union’s S.E.R.V.I.C.E standards.

Skills

Communication

Multitasking

Job description

Liberty FCU, a full service credit union in Evansville, IN, seeks a Card Services Specialist to monitor card reports, balance ledgers, and assist with card room duties. The role places you as the primary contact for card inquiries and requires Saturday/evening availability. Training and support are provided at the Operations Center.

The position covers processing card applications, lost/stolen cards, and routine tasks across the Card Services team with emphasis on security and accuracy.