Member-Focused Consumer Lending Specialist

Liberty Federal Credit Union; Evansville (IN); On-site; USD 45,000 - 65,000; Full time

Benefits offered by this job

Incentive opportunities

Paid Holidays

Paid Time Off (Vacation, Sick and PV)

Medical, Dental and Vision Insurance

401(k) with matching funds

Employer paid Life Insurance, Short/0r

Long Term Disability Insurance

Tuition Reimbursement Program

Job summary

Liberty FCU in Evansville, IN seeks a Consumer Loan Officer to guide members through lending decisions and tailor loan solutions to their goals. You will drive applications, assess credit, and close loans with a professional, member-centered approach.

Responsibilities include outbound follow-ups, relationship-building, and achieving lending and sales goals while maintaining compliance and member satisfaction. The role may require some evenings or Saturdays to meet department needs.

Qualifications

• Requires high school diploma or GED.
• Preferred: prior experience at a financial institution or 3 years in sales.
• Strong communication and active listening skills are essential.
• Ability to build relationships and apply consultative sales techniques.
• Attention to detail and accuracy are critical.
• Demonstrates initiative, problem-solving, and time management.
• May require some evenings and Saturdays based on department needs.

Responsibilities

• Provide consumer loan applicants with a friendly, professional lending experience tailored to their financial goals.
• Build strong relationships with new and existing loan applicants as their personal lender.
• Maintain a positive, solution-focused attitude in all member interactions.
• Actively participate in outbound call campaigns to follow up on leads and promote opportunities.
• Accurately process loan applications from intake to closing, including reviewing credit reports.
• Identify additional loan opportunities and refer to other departments when appropriate.

Skills

Communication

Active listening

Relationship-building

Consultative sales

Attention to detail

Problem-solving

Time management

Education

High School Diploma or GED

Job description

Liberty FCU in Evansville, IN seeks a Consumer Loan Officer to guide members through lending decisions and tailor loan solutions to their goals. You will drive applications, assess credit, and close loans with a professional, member-centered approach.

Responsibilities include outbound follow-ups, relationship-building, and achieving lending and sales goals while maintaining compliance and member satisfaction. The role may require some evenings or Saturdays to meet department needs.